The M2216 Digital Telephone is specifically
designed for the call center environment. Another great set for a variety of
flexible uses with Nortel's Option 11C and SL1 PBX system.
The M2216 telephone is designed
for the specialized requirements of agents and supervisors in a call center
environment. The M2216 ACD can be customized for a variety of call center
configurations to enable agents and supervisors to provide callers with a high
level of customer service in the most effective way possible.
The M2216 ACD has a built in 2 line x 24 character display that provides vital
incoming call information required by agents for customized greeting. Dual
headset jacks enable supervisors to train and monitor agents' performance while
they are online with a caller.
M2216 ACD Features & Specs
Specifically Designed For Call Centers
16 Programmable Line/Feature Buttons
Dual Headset Jacks
Built In Display
This product is Brand New and comes with the following warranty:
• This product comes with a 1 year warranty.
